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Media Mentions

Media outlets frequently contact F&H Solutions Group experts to comment on trends, recent developments and emerging issues in human resources and labor relations.
Munoz's biggest challenge at United: fixing a 'toxic culture'

In this article, FHSG President Jerry Glass is interviewed about fixing the toxic culture at United:

Jerry Glass says people are right to be skeptical that United can change. But he's bullish. "I see a very different United taking shape," says Glass, who's been involved with United in the past but wasn't part of any recent negotiations. He points to the reaction last summer when Munoz hired Scott Kirby from American Airlines as president. "I saw excitement at United that I'd seen maybe never, that they were bringing in the best people they could. People I know at United went, wow!"

Crain's Chicago Business   |   
Your Mission Statement Sucks. Here's How to Craft One That Works

In this article, COO Brad Federman was interviewed by Inc. to give tips on how to write a successful mission statement. Besides serving as a touchstone, your company's mission statement can work for you. Here's how to craft one that pulls its weight.

The much-maligned company mission statement can be a powerful and lasting sales tool. Here's how to start.

Ask why, not what

Before you pen a mission statement, consider why your company exists, not just what it does. One company's execs told Brad Federman, COO of consulting firm F&H Solutions Group, "We make electrical parts. It isn't sexy." But its components are in the Empire State Building and the Golden Gate Bridge. That led to a new perspective and a clear mission: "We help build and sustain American icons through quality American manufacturing."

Keep it short

Three sentences are about the most you should ever have," says Federman. "If there are a lot of paragraphs, people won't remember them. One of the best was Pepsi's one-time mission statement 'Beat Coke.' People would come to work thinking, 'How do I beat Coke today?' "

If you can't do it right, don't do it

"If a consultant or marketing firm wrote it for you with nice, flowery language, it's meaningless," Federman says. A bad mission statement can hurt you, he adds. "If it says one thing and people see the company doing something different, it creates doubt in employees' and customers' minds. You're better off without one."

Inc.   |   
An Evaluation of the Large Regional Jet Market

FHSG President Jerry Glass was interviewed (quoted extensively on pages 27-28) by Aircraft Commerce Magazine about the regional jet evolution and the influence US major airline labor agreements and scope clauses have on fleet planning in the regional airline market. And, what his potential predictions are for the future impact of scope clauses.

"Before the RJ evolution that began in the 1990s, scope restrictions did not really apply to regional flying. Turboprops were not seen as a threat to mainline pilot jobs due to their limited range. The first scope limitations started to appear in the 1990s as 50-seat RJs began to enter the market. These generally restricted the number of 50-seat RJs that could be operated. Scope clauses have been adjusted as technology continued to improve and larger RJs with longer range were introduced. Initially flying was outsourced to regional operators so that they would provide feeder services to mainline jets at large hubs. Technological improvements mean that the latest RJs have the capacity and range to serve long-thin routes that used to be the exclusive domain of mainline aircraft. They could therefore be seen as more of a threat by mainline pilots' unions, and their arrival has led to the introduction of even more detailed scope limitations, including those that prohibit RJs from operating certain routes."

Aircraft Commerce - Jet Feature   |   
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Railroads Fret Over Prospect of Democrat-Only Labor Board

Jerry Glass interviewed by Bloomberg BNA regarding the possibility of having a democrat-only labor board. 

“I don't know that anyone is expecting imminent appointments,” Jerry Glass, a former airline executive and president of F&H Solutions Group in Washington, said Feb. 21. Usually, a new administration first nominates members to the National Labor Relations Board, which oversees labor disputes in most industries. “We've had situations in the past where we've had less than the full board for some time,” Glass said. Geale's departure “doesn't necessarily mean there's a newfound urgency to fill the position.”

Bloomberg BNA   |   
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Baltimore Gas & Electric Co. Workers Take Next Steps to Organize
Jerry Glass, President of F&H Solutions Group, was quoted in Baltimore Sun regarding the International Brotherhood of Electrical Workers (IBEW's) continued attempt to organize at Baltimore Gas & Electric Co. 
He said, "They're working for a company with a good reputation of treating their people well, being a safe operation. I think employees are going to find out there isn't really a heck of a lot the union is going to be able to do for them."
Baltimore Sun   |   
Handling Challenges to Diversity in Era of Divisiveness

In this article, Brad Federman discusses how to handle diversity challenges within the workplace during an era of divisiveness.

HRHero   |   
Fair to Blame Puzder for Franchisee Wage Violations?

Joseph Godwin, one of our Fair Labor Standards Act (FLSA) consultants, was quoted in Bloomberg BNA​ regarding Labor Secretary-designate #AndrewPuzder's fast-food chain #wage violations.

“I think it’s hard to draw a direct line to say that it’s corporate’s fault every time they have a wage-hour violation.”

Bloombery BNA   |   
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Airline Workers Enjoy Good Times Amid Doubt Resurgence Will Last

FHSG President Jerry Glass quoted in Bloomberg about current U.S. airline boom and its impact on labor: “You have to be a little leery of just going crazy when it comes to pay and benefits. This is an industry that is always hit by some kind of extraneous event. We don’t know when, we don’t know how severe it’s going to be, but it will happen at some point.”

Bloomberg   |   
Here's what's at stake in the GE Appliances labor talks

In this article, labor expert, Jerry Glass, is interviewed about the GE Appliance labor talks, stating, “Unions often look at large conglomerates like GE as kind of a sugar daddy. Now that they’ve been sold, they have to stand on their own two feet." He also said, if GE Appliances truly is facing competitive concerns, the burden is on the company's management to educate employees about what's going on in the industry. The union's job is always to get as much as it can.

Louisville Business First   |   
What's next for Appleton's diversity job?

Brad Federman was interviewed by The Post Crescent bout what's next for a city diversity position in Appleton, Wisconsin and how to handle the tension of a government employee belonging to an outside activist group that unavoidably may be a conflict of interest.

The Post-Crescent   |