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Jerry Glass

Baltimore Gas & Electric Co. Workers Take Next Steps to Organize

Jerry Glass, President of F&H Solutions Group, was quoted in Baltimore Sun regarding the International Brotherhood of Electrical Workers (IBEW's) continued attempt to organize at Baltimore Gas & Electric Co. 

United's Counsel Steps In as Acting CEO for Ailing Munoz

In an interview by Bloomberg, President Jerry Glass discusses how Munoz's absence might affect United's program efforts on improving the company's relationship with labor and on customer service.

Living in a World of Information Overload

One of the most difficult questions facing many employers is how to keep employees productive when they are continually bombarded with information. Whether it is a mobile phone, tablet, or laptop, we literally have become tethered to our devices. One of the most common questions I hear in public is,

“Where is an outlet so I can plug in my phone, tablet or laptop?” “Let me Google that and find out” is also high on the list.

Protests Seek to Replicate Success in Seattle

In this article, Jerry Glass, FHSG labor expert discusses the minimum wage raise of $15.00 per hour in Seattle.

Fast food strikes: employers should focus on job satisfaction, not wages

Jerry Glass, FHSG's labor expert, was interviewed by The Guardian regarding the recent fast food strikes and what this means for employers. Jerry believes the fast food protests should be a wake up call to keep employees happy, however, it's not all about the money.

Are You Really Documenting Performance?

In this Words on Wise article, HR and labor relations expert, Jerry Glass, discusses how to discharge employees who are unable or unwilling to improve their performance over time -- and the importance of documentation and communication throughout the entire process.

Webinar Recording: Effective Communication in a Unionized Environment

Did you know that roughly half of workers and managers do not trust their leaders?

Effective communication is the key to fostering a positive, trusting relationship between employees and management. On Thursday, December 12, 2013 at 2:00 PM EST to 3:00 PM EST, Jerry Glass conducted a webinar on Effective Communication in a Unionized Environment.

Workplace Safety Really Does Matter

For many organizations, workplace safety guidelines are included in the company’s employee handbook. However, just because a policy is written in a handbook doesn’t always mean it’s put into practice. Failure to “practice what you preach” can result in unnecessary injuries, lost productivity, increased absenteeism, higher workers’ compensation costs and potential legal costs.

In this Words on Wise Management article, FHSG expert Jerry Glass discusses the importance of workplace safety and the consequences of unsafe workplaces.

How to Simplify Leadership

For a manager in any organization, the task of designing and delivering a project on time and on budget sometimes can seem overwhelming. Team members look to their leaders to create a vision and explain how a project will be successfully executed. General Colin Powell once said, “Great leaders are almost always great simplifiers.” The key to achieving successful results lies in making the task as simple to understand as possible. In addition, communicating clearly, concisely, and with clarity of thought helps managers simplify leadership.