Hearing Officer Training

Whether you’re managing unionized employees under the NLRA or RLA, this training will help you lead hearings with fairness, consistency, and legal awareness.

FH Solutions Group offers comprehensive Hearing Officer Training designed to equip both new and experienced hearing officers with the skills and confidence needed to manage disciplinary and contractual dispute hearings effectively. Our interactive, real-world approach emphasizes best practices for conducting efficient, thorough, and fair proceedings.

Through practical simulations and case-based learning, participants gain hands-on experience dealing with common hearing challenges, improving their ability to make sound procedural and evidentiary decisions.

Training topics include:

  • Overview of the National Labor Relations Act (NLRA) or Railway Labor Act (RLA)
  • Key responsibilities and legal knowledge required of hearing officers
  • How to prepare thoroughly for a hearing
  • Step-by-step guidance for conducting a hearing professionally
  • Rules and procedures for handling evidence and objections
  • How to create a clear and defensible record for arbitrator review
  • Understanding disciplinary frameworks and standards
  • Real-world examples of board decisions and arbitration outcomes
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