Empower your team to handle employee grievances with confidence and compliance.
Even in the most well-managed workplaces, employee grievances can arise, especially in unionized environments. FH Solutions Group provides specialized grievance handling training designed to equip managers and HR professionals with the tools they need to proactively prevent, manage, and resolve grievances while maintaining positive labor relations.
Our expert-led training helps your organization minimize risk, support consistency, and foster a respectful working relationship with union representatives and employees.
Our comprehensive training program covers all aspects of grievance prevention and resolution, including:
- Effective Investigation Techniques: Learn how to conduct internal investigations that limit the likelihood of grievances and ensure fairness and compliance.
- Grievance Response Strategy: Get practical strategies to help supervisors and managers prepare for each step of the grievance process.
- Disciplinary Documentation: Receive guidance on drafting clear and defensible disciplinary warnings, termination letters, and written responses to grievances.
- Union Requests and Information Sharing: Learn how to effectively respond to union requests for documents or evidence while safeguarding the company's interests.
- Running Productive Grievance Meetings: Discover how to lead grievance meetings or hearings that are organized, efficient, and solution-focused.
- Exploring Settlement Alternatives: Learn when and how to negotiate settlements that resolve disputes without escalating to arbitration.