Whether your organization is dealing with a union for the first time or if it has been unionized for many years, your management team must communicate effectively before or during contract negotiations.
Managing a unionized workforce can be very difficult. Our training teaches managers/supervisors essential techniques and tools to communicate with its unionized workforce and union representatives effectively.
In our training, we will cover the following:
- Understanding the union representing/seeking to represent your employees
- How to interact respectfully with employees and union leadership during contract negotiations
- How to diffuse tense labor-management situations
- Developing communications that can be used during negotiations