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Consistency in applying discipline is one of the strongest defenses management has during arbitration. When policies are enforced fairly and uniformly, and you communicate the expectations to the employee, it demonstrates just cause and reduces the risk of claims of favoritism or discrimination.

Here are six tips managers and supervisors can use to strengthen their arbitration cases while also building trust and credibility in the workplace:

1. Apply policies uniformly: Ensure the same rules and standards apply to all employees, regardless of tenure, performance, or relationship.
2. Document thoroughly: Keep clear records of the offense, the investigation, and the corrective action taken.
3. Follow progressive discipline: Always apply progressive discipline unless the severity of the violation justifies immediate termination.
4. Stay objective: Base decisions on facts and policy, not emotions or personal preferences.
5. Review past cases: Examine how similar incidents were handled to prevent inconsistencies.
6. Communicate expectations: Ensure employees are aware of the rules and the consequences of violating them.