Mapping out next year’s training budget? If you can only choose three labor-relations trainings, here are the ones your managers will benefit from most:
- Labor Law Essentials & Management Responsibilities: Managers need to understand the National Labor Relations Act (NLRA) and the Railway Labor Act (RLA), protected activity, and the basics of what can or cannot be said or done. Most issues start with either a simple misunderstanding of the law or lack of knowledge.
- Strong People-Management Skills: Strong day-to-day leadership including communication, feedback, fairness, is the #1 factor in reducing grievances, turnover, and union interest.
- Handling Complaints & Conflict: How managers respond to concerns determines whether issues get resolved early or escalate into investigations, grievances, or legal problems.