Managers must understand the DO's and DON'Ts of communicating with employees during negotiations. Effective communication is critical! Below are some tips for communicating during negotiations:
- Employees value sincere, human responses
- The value of honesty is unparalleled
- Do not allow distractions or side issues to take away from the Company’s critical messages
- Use caution when communicating and be sensitive to the variety of employee interests
- Managers should be their authentic selves; be good listeners, be responsive and available, and be thorough yet concise
- Managers/supervisors are an employer’s most valuable and influential tool in employee communications
- Keeping employees engaged is critical