Collective bargaining isn't just about what you negotiate, it's also about how you negotiate. Actions that suggest a lack of intent to reach an agreement can damage credibility, delay negotiations, and lead to Unfair Labor Practice charges.
Here are seven reminders for labor relations professionals to help maintain productive negotiations:
- Come prepared – Know your priorities, understand the facts, and ensure your bargaining team has authority to negotiate.
- Respond promptly – Avoid unnecessary delays in scheduling sessions or responding to proposals.
- Explain your positions – You don't have to agree, but providing a reasoned explanation helps demonstrate good-faith negotiations.
- Be consistent – Mixed messages from the bargaining team can undermine trust and create confusion.
- Exchange relevant information – When required, provide information necessary for the other party to evaluate proposals.
- Document the process – Maintain accurate bargaining notes, proposals, counterproposals, and follow-up communications.
- Focus on problem solving – Strong advocacy is expected, but keeping discussions solution-oriented can help move negotiations forward.