Artificial intelligence is rapidly transforming the workplace. Labor relations professionals and employers must be prepared to adapt and be strategic about how work may be performed using AI. Employers should also be thinking about the impact of AI on the workforce and address employee concerns up front. Otherwise, you may face increased resistance, uncertainty, and workplace conflict.
What should your organization be doing now? Start with these six key steps:
- Audit: Audit current and planned AI use
- Train: Train managers on AI-related employee concerns and how to respond to those concerns
- Assess: Assess labor-relations implications before ordering new technology and how implementation will work
- Review: Review bargaining obligations related to technological changes
- Develop: Develop communication strategies explaining how AI will be used
- Engage: Engage employees early to build trust and reduce resistance